1. Introduction
Welcome to the KP365 Privacy Policy. This document explains how KP365 ("we", "us", "our") collects, uses, stores, and protects personal information when you access or use the services available at kp365.onl. It also explains your rights in relation to that information and how you can exercise them.
KP365 is an online gaming and sports betting platform designed for adult players in Pakistan. When you register an account, make a PKR deposit, place a bet, play a slot or live casino game, or simply browse the platform, certain personal information is collected as part of the normal operation of the service. This policy is here to make sure you understand exactly what is collected and why.
This Privacy Policy should be read alongside the KP365 Terms and Conditions, which govern your use of the platform in full. By registering an account and using any part of the KP365 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, you should not register or continue using the platform.
We update this policy from time to time as the platform evolves. The "Last Updated" date at the top of this page always reflects when the current version came into effect. We will notify registered players of any material changes via the contact details on their account.
Plain Language Promise: This policy is written to be read and understood by real people — not just lawyers. We have kept the language as clear and straightforward as possible. If anything is unclear, contact our support team at
[email protected] and we will explain it to you directly.
2. Data We Collect
KP365 collects personal information in a number of ways during your use of the platform. The categories of information we collect are described below.
Information you provide directly:
- Registration details: When you create a KP365 account you provide your full name, date of birth, mobile number, email address, and a password. This information is required to create and maintain your account.
- Identity verification documents: At certain points — typically when you make your first withdrawal or when our compliance team flags a review — we may ask you to provide a copy of your Pakistani CNIC (National Identity Card) and proof of address to confirm your identity.
- Payment information: When you make a deposit or request a withdrawal in PKR, we collect the details of the payment method you use. This may include your JazzCash or Easypaisa mobile number, Raast ID, bank account details, or card details. The specific information collected depends on the payment method selected.
- Support communications: If you contact our support team via live chat or email, the content of those conversations is recorded. This helps us resolve your query and improve our support processes.
Information collected automatically:
- Device and browser information: When you access kp365.onl, we automatically collect information about your device including your IP address, browser type and version, operating system, device type (mobile, tablet, or desktop), and screen resolution.
- Usage data: We record how you interact with the platform — which games you play, how long your sessions last, which pages you visit, and what actions you take within your account. This data helps us improve the platform experience.
- Transaction history: All deposits, withdrawals, and in-game stakes made through your account are recorded. This data is part of your account record and is used for financial reconciliation, fraud prevention, and responsible gaming monitoring.
- Login activity: We log the date, time, and IP address of each login to your KP365 account. This is a security measure to help detect any unauthorised access.
| Data Category |
Collected At |
Purpose |
| Name & Contact Details |
Registration |
Account creation, communications, verification |
| Date of Birth |
Registration |
Age verification (18+ requirement) |
| CNIC / ID Documents |
KYC verification |
Identity confirmation, fraud prevention |
| PKR Payment Details |
Deposit / Withdrawal |
Processing transactions, anti-money laundering |
| IP Address & Device Info |
Every session |
Security, fraud detection, geolocation |
| Game & Betting History |
During gameplay |
Account records, responsible gaming, dispute resolution |
| Support Conversations |
When you contact support |
Query resolution, quality improvement |
3. How We Use Your Data
KP365 uses the personal information we collect for the following purposes:
- Account management: To create, maintain, and secure your KP365 player account. This includes sending you account-related notifications such as deposit confirmations, withdrawal updates, password reset links, and important platform announcements.
- Identity and age verification: To confirm that you are who you say you are and that you meet the minimum age requirement of 18 years. KP365 is strictly an adult platform and age verification is a core part of responsible gaming.
- Processing PKR transactions: To process your deposits and withdrawal requests in PKR, communicate with payment providers including JazzCash, Easypaisa, Raast, and banks, and to reconcile your account balance accurately.
- Fraud prevention and platform security: To detect and prevent fraudulent account activity, money laundering, bonus abuse, collusion, and any other conduct that violates the KP365 Terms and Conditions. Device information, IP data, and transaction patterns are all used as part of this process.
- Improving the platform: To understand how players use KP365, which games are most popular, where players experience issues, and how the platform can be improved. This analysis is typically done on aggregated data rather than individual player records.
- Customer support: To respond to your queries, resolve complaints, and provide technical assistance. Support conversations are retained so that we have context when you contact us again.
- Responsible gaming: To monitor gaming patterns for signs of problem gambling — unusually long sessions, rapid deposit sequences, or self-exclusion requests — and to action responsible gaming tools when triggered by you or flagged by our systems.
- Marketing communications: If you have opted in to receive promotional messages, we use your contact details to send you offers, bonus notifications, and news about new games. You can opt out at any time from your account dashboard.
- Legal and compliance obligations: To meet any applicable legal requirements, respond to lawful requests from authorities, and maintain records as required by financial regulations.
Marketing Is Opt-In: KP365 will not send you promotional emails or SMS messages unless you specifically opt in during registration or from your account settings. You can withdraw your marketing consent at any time — this does not affect your account or your ability to use the platform.
4. Sharing Your Data
KP365 does not sell your personal data to any third party under any circumstances. We share your information only in the limited situations described below, and only with parties who are bound by appropriate data protection obligations.
- Payment processors: When you make a deposit or withdrawal in PKR, your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast, or your bank — strictly to process that transaction. These providers operate under their own privacy and security standards.
- Identity verification services: Where we use a third-party KYC (Know Your Customer) service to verify your identity documents, your CNIC details and related information are shared with that service for verification purposes only.
- Game providers: KP365's game lobby is powered by third-party game studios and live casino operators. These providers may receive your anonymised player ID and session data as required to operate the games and detect cheating. They do not receive your full name, CNIC, or payment details.
- Fraud prevention services: We may share device data, IP addresses, and transaction patterns with fraud detection services to protect the platform and all players from fraudulent activity.
- Legal authorities: If we receive a lawful request from a government body, law enforcement agency, or court requiring us to disclose player information, we will comply with that request to the extent required by applicable law. We will not disclose more information than is specifically required.
- Business transfers: In the unlikely event that KP365's business is acquired, merged, or restructured, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such change in advance.
Your Data Stays With KP365: We do not share your personal information with advertisers, social media platforms, or data brokers. The sharing described above is the complete list of circumstances under which your data leaves KP365's direct control.
5. Payment Data & PKR Transactions
All financial transactions on KP365 are denominated in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, debit cards, credit cards, and mobile wallets. Here is how we handle payment data:
- KP365 does not store full payment card numbers, full JazzCash wallet credentials, or complete bank account numbers on its own servers. Payment data is handled by PCI-DSS compliant third-party payment processors.
- When you make a deposit, the payment method details you enter are transmitted directly to the payment processor via an encrypted connection. KP365 receives confirmation of the transaction and the masked payment method reference, not your full credentials.
- For withdrawals, KP365 uses the payment method reference associated with your account to direct funds back to your verified payment method. This reference is stored securely and is not accessible to general staff.
- Transaction records — amounts, dates, payment method types, and transaction statuses — are stored as part of your account history. These records are used for financial reconciliation, dispute resolution, and anti-money laundering compliance.
- If you contact support about a payment issue, our team can see your transaction history and payment method type but cannot see your full card number or mobile wallet PIN.
Secure PKR Payments: Whether you deposit via JazzCash, Easypaisa, Raast, or bank transfer, your payment credentials are handled by the payment provider's secure systems — not stored on KP365's servers. This reduces risk at every step of the transaction.
6. Cookies & Tracking Technologies
KP365 uses cookies and similar tracking technologies on kp365.onl to make the platform work correctly and to improve the user experience. This section explains what we use, why, and how you can manage your preferences.
What are cookies? Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit — for example, that you are logged in, what your display preferences are, or that you have already seen a particular notification.
Types of cookies KP365 uses:
- Essential cookies: These are required for the platform to function. They include session cookies that keep you logged in as you navigate between pages, security tokens that protect your account, and cookies that remember your language and currency preferences. You cannot opt out of essential cookies without ceasing to use the platform.
- Analytics cookies: We use anonymous analytics data to understand how players use the platform — which pages get the most visits, where players drop off, and how game categories perform. This data is aggregated and not linked to your individual identity.
- Functional cookies: These remember your preferences — for example, whether you prefer a particular game category or have previously dismissed a notification — so that you do not have to set them every time you visit.
- Marketing cookies: If you have opted in to receive personalised promotions, we may use cookies to understand which offers are relevant to you based on your activity on the platform. These cookies are only placed if you have given consent.
Managing cookies: Most browsers allow you to view, block, or delete cookies through the browser's privacy or security settings. Blocking essential cookies will affect your ability to use the KP365 platform. Blocking analytics or marketing cookies will not prevent you from using the platform but may result in less relevant promotional content.
7. Data Retention
KP365 retains your personal data for as long as is necessary for the purposes described in this policy and for as long as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
- Active account data: Personal information associated with an active KP365 account is retained for as long as the account remains open and for a period after account closure as described below.
- Closed account data: When an account is closed — whether at your request or by KP365 — we retain your account data including identity verification records and transaction history for a minimum of five years from the date of closure. This is primarily to comply with anti-money laundering regulations and to enable us to respond to disputes or investigations that may arise after an account is closed.
- Support communications: Conversations with our support team are retained for a minimum of two years from the date of the conversation, to provide context for future interactions and for quality assurance purposes.
- Marketing data: If you opt out of marketing communications, we retain a record of your opt-out preference to ensure we do not send you unwanted messages in the future. The underlying contact details are suppressed from marketing sends but not deleted immediately.
- Anonymous analytics data: Aggregated, anonymised usage data that cannot be linked back to any individual player may be retained indefinitely for platform improvement purposes.
Once personal data is no longer required for operational or legal purposes, it is securely deleted or anonymised in accordance with our internal data management procedures.
8. Your Rights Over Your Data
As a KP365 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] or via live chat from your account dashboard.
- Right to access: You can request a copy of the personal data KP365 holds about you. We will provide this in a clear, readable format within a reasonable timeframe after verifying your identity.
- Right to correction: If any of the personal information we hold about you is inaccurate or out of date — for example, an old mobile number or a misspelled name — you can request that we correct it. You can update many details directly from your account dashboard without needing to contact support.
- Right to deletion: You can request that KP365 delete your personal data. We will action such requests to the extent permitted by our legal obligations. Where we are required to retain certain data (such as transaction records for anti-money laundering purposes), we will explain this to you clearly.
- Right to object to marketing: You can opt out of marketing communications at any time from your account settings. Opting out does not affect your access to the platform or any other aspect of your account.
- Right to data portability: You can request that we provide your personal data in a structured, machine-readable format so that it can be transferred to another service if you wish.
- Right to restrict processing: In certain circumstances, you can request that we restrict how we process your data — for example, if you contest the accuracy of data we hold and want processing paused while we verify it.
Exercise Your Rights: Contact our support team at
[email protected] with the subject line "Data Rights Request" to exercise any of the rights above. We will acknowledge your request within 48 hours and provide a full response within 30 days. Identity verification will be required before we action any data request.
9. Security Measures
Protecting your personal information and your KP365 account is a shared responsibility. KP365 implements the following security measures on its end, and we ask you to take reasonable precautions on yours.
What KP365 does:
- All data transmitted between your device and kp365.onl is encrypted using HTTPS with TLS (Transport Layer Security). The padlock icon in your browser confirms this encryption is active.
- Passwords are stored using strong one-way cryptographic hashing. Even KP365 staff cannot see your plain-text password — if you forget it, it must be reset, not retrieved.
- Access to player data within KP365 is restricted on a need-to-know basis. Staff access is logged, and access to sensitive data such as payment records or identity documents requires additional authorisation.
- Our platform undergoes regular security testing and vulnerability assessments to identify and address potential weaknesses before they can be exploited.
- Login activity is monitored for suspicious patterns. If we detect an unusual login — for example, an access from a new device or a different location in a short period of time — we may require additional verification before granting access.
What you should do:
- Use a strong, unique password for your KP365 account — one that you do not use on any other website or app.
- Never share your KP365 login credentials with anyone, including friends or family members.
- If you access KP365 from a shared device, always log out after your session and do not save your password in the browser.
- If you suspect that your account has been accessed without your permission, contact KP365 support immediately via live chat so that the account can be secured.
Account Security Tip: Enable any available two-factor authentication options in your KP365 account settings. Even if someone else obtains your password, they will not be able to log in without the secondary verification step. This is the single most effective thing you can do to protect your account.
10. Minors & Age Policy
KP365 is strictly an adult platform. Access to any part of the platform — including registration, depositing, playing games, and sports betting — is prohibited for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18.
At the point of registration, all players are required to confirm that they are 18 or older. Where we have reason to suspect that a player may be under 18, we will suspend the account and request identity verification before allowing any further activity.
If it is confirmed that a player is under 18, the account will be closed immediately, all bonus funds will be forfeited, and any net winnings generated during the period of underage play will be withheld pending review. Any real-money deposits made by an underage player will be returned to the original payment method after investigation.
If you are a parent or guardian and you believe that a minor in your household has registered a KP365 account or has access to your KP365 account, please contact our support team immediately. We also encourage you to use parental control software on devices that children have access to. KP365 is not responsible for access that occurs through a shared device without appropriate parental controls in place.
18+ Strictly Enforced: KP365 takes age verification seriously. All player accounts are subject to age verification. If verification documents are requested and not provided within the required timeframe, the account will be suspended until verification is complete.
11. Policy Updates
KP365 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law, or changes in industry best practice for data protection. When we make material changes to this policy, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered players via the email address or mobile number associated with their account, providing a summary of the key changes and a link to the updated policy.
- Where required, ask for renewed consent for any new processing activities that are materially different from what was previously described.
Minor changes — such as corrections to spelling, formatting, or clarifications that do not alter the substance of the policy — may be made without formal notification, though the "Last Updated" date will always reflect the most recent edit.
Continuing to use KP365 after a Privacy Policy update has been notified constitutes acceptance of the revised policy. If you do not agree with an updated version of this policy, you should contact support to close your account before the revised policy comes into effect.